Throughout this page, the terms “Scutchers Restaurant”, or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
PRIVACY AND SECURITY
Please note that this statement does not extend to websites that are linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.
What do we mean by “personal information?”
For us, “personal information” means information which identifies you, like your name or email address. Any information that does not identify you is “non-personal information.”
GENERAL USE OF YOUR INFORMATION
When does Scutchers Restaurant receive your personal information?
We collect personal information about you when you provide it to us. We only collect personal data relevant to the type of transactions you make with Scutchers Restaurant.
How will Scutchers Restaurant use your personal data?
Scutchers Restaurant will use your personal information for administrative reasons, such as to answer your correspondence, keep your records up to date or to implement your instructions (for example, to ensure you no longer receive marketing information if you tell us to stop sending it to you). We may also use your data for marketing purposes, if you have given us permission to do so.
How do we use personal information collected prior to May 2018?
The way that we collect your consent to send you marketing information has changed since the new General Data Protection Regulation (GDPR) came into force. If you sent us an enquiry before May 2018, we asked you whether you were happy to receive marketing communication at that time. Unless you opted out from receiving such communication at that point, we will have registered you as being happy to receive these materials.
How do we keep your data secure?
We take all necessary steps to ensure any information you provide to us online is safe, secure and managed correctly. In order to prevent unauthorised access or disclosure of this data we have put in place suitable physical, electronic and managerial procedures.
How long will Scutchers Restaurant keep your personal information?
We will only hold your personal information on our systems for as long as we need to. Once your data is no longer required, or if you request that we do so, we will delete your information from our database.
How can you control what we send you or request we update your personal information?
The accuracy of your information is really important to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. You can tell us that your details have changed or change the way that we communicate with you in a number of ways.
How long will it take for these changes to be effective?
When you request that we stop sending you marketing information, we aim to update our records within the following timescales:
Information sent to you via email – 24 hours (next working day) from receipt of email
Telephone calls – 24 hours (next working day) from receipt of request to opt out of receiving calls
Information sent to you by mail – 28 days from receipt of ‘do not mail’ request. This period is longer than for other channels due to the production times for mailing campaigns, and in most cases we would expect the change to be effective much more quickly.
You have the legal right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.
WHAT OTHER INFORMATION DO WE GATHER?
In addition to information gathered directly (as outlined above), we also gather information indirectly. This information does not identify you to us, but allows us to analyse how our website is being used, ensures that the site runs smoothly, and allows us to make improvements to our online service.
HOW CAN YOU CONTACT US?
This website is owned and operated by:
Scutchers Restaurant, Westgate Street, Long Melford, Suffolk CO10 9DP
If you have any questions about this privacy statement or any other matters concerning this website or you wish to report a technical error, please get in touch using the various options available on the contact page.
The Scutchers Restaurant website creates cookies, in order to give you a better browsing experience. These cookies contain no personal information, but help our site to run more smoothly on your computer.
About cookies on our website
A cookie is a small file of letters and numbers that we place onto your device. It is used to tailor your experience either for the duration of your visit (using what is known as a “session” cookie) or for repeat visits (for which we store what is known as a “persistent” cookie).
We also use “analytical” cookies which allow us to recognise and count the number of times you visit and to see how you move around our website.
Some cookies are set directly by us, while others are set by trusted third parties.
Types of cookies
There are several types of cookies in use on this site. Some of these are set by us, and some are set by trusted third parties.
How are these cookies used?
Cookies set by us
Persistent cookies are used in cases where your interactions need to be remembered across multiple visits, such as recalling your preferences. This type of cookie can be removed by finding the ‘clear history’ option in your web browser and selecting cookies as one of the items to be deleted.
Session cookies are also in use on this site. These only last for the duration of your visit. They store information on your short term interactions with the site. For example, if a user with a visual impairment chose to resize the text on our website to make it easier to read, a session cookies might be used to remember this preference as they moved around the site.
We reserve the right to add further cookies in the future if we feel they will be beneficial for the performance of this website.
Cookies set by third parties
In addition to cookies set by us, we allow trusted third parties to place cookies on our site.
We use Google Analytics, a free service offered by Google that gathers detailed information about your activity on this website. It does not gather any personal information, but it helps us to measure the way that you and other users move around the site with a view to improving your experience over time. Find out more about the cookies gathered by this service
If you would like to find out more about cookies, visit www.aboutcookies.org
What if I don’t want cookies?
If you are not comfortable with our website using cookies please change your browser settings or navigate away from this website. Please note that by not using cookies some of the website’s features may not be available.